Released April 27, 2016 Article
No one wants to have a vehicle arrive damaged — or be held responsible for repair costs. Whether you're making a claim or paying one, claims simply aren't any fun.
When it comes to used vehicles, claims can be even more difficult. Because remarketed vehicles may already have some wear and tear, damage incurred during transport can be more difficult to substantiate. That's why we're proactive about reducing claims.
Here's what we do to help everyone avoid those pesky claims:
This chain of accountability is extremely important in resolving claims fairly and efficiently. Safety is our number one priority, and we expect our carriers to make it their priority, too.
As our customer, you can take steps to help ensure the safety of your vehicles during transport and avoid the hassle of filing a damage claim, too:
Working together, we'll keep your vehicles safe and your time focused on more profitable ventures than filing damage claims. If you have questions about our claims process or preventing damage, contact your sales rep.